Westhilldirect is committed to protecting and respecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our privacy policy please contact us at info@westhilldirect.com

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

• Information that you provide by filling in forms on our site http://www.westhilldirect.com/ and associated division sites. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, events and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
• We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms.

Managing Your Passwords:
Passwords will only be issued to customers who have an account with Westhilldirect. We reserve the right to refuse access to the site following any misuse of data.

It is your responsibility to tell us when someone with a password leaves your employment so that we can disable their password.

To do this please email us at info@westhilldirect.com or phone us.

Communication:
We would like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

We may email you with our offers and promotions, if you would like to remove yourself from this list please email us at info@westhilldirect.com

Disclosures of your information:
Your information will not be passed on to any other companies without your permission.

Other web sites:
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies:
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com/

Westhilldirect web sites use cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users and to help ensure the security and authenticity of users.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. This may restrict your access to our site.